
Alaska Airlines
About Alaska Airlines
Passenger ratings
Overall Value for Money
3.1
From 38 reviews
Seat and Cabin Space
3.3
From 33 reviews
Customer Service
3.6
From 36 reviews
In Flight Entertainment
3.3
From 23 reviews
Baggage Handling
3.0
From 6 reviews
Check-in Process
3.2
From 9 reviews
Meals and Beverages
3.2
From 33 reviews
Recommend Airline
53.8%
From 39 reviews
Latest reviews
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Be ready to get downgraded from first class 2 hours before your flight without your knowledge. Will never fly this airline again. First class fare to sit in a cabin seat. Online support said I would be able to get my seat back once I got to the desk… that was a lie.
0 / 10

I recently flew with Alaska Airlines from Seattle to San Francisco and was dismayed by a 3-hour delay. Not only did this disruption cause significant inconvenience, but the communication from the airline was also sorely lacking, leaving passengers confused and frustrated. As a result of this experience, I'll try avoiding my future flights bookings from Alaska Airlines. If you want to have a reliable flight then I would recommend avoiding Alaska Airlines.
2 / 10

We were on an Alaska flight from SEA to FLL. We had reserved 6 months earlier three seats together. Then, the day before, they email me with a seat switch so I was apart from my wife and son. I politely asked the gate agent to switch me back. She politely did not. They play this game where they say 'Oh, I will call that passenger up and ask them if I can switch them'. Of course the passenger refused. Like, you're the gate agent, just change it back. But no, we remained apart. Back home, I called Alaska and asked if they could do anything. No. This airline is simply as lazy and indifferent as all of the other domestic carriers.
1 / 10
