
Alaska Airlines

About Alaska Airlines
Passenger ratings
Overall Value for Money
3.1
From 40 reviews
Seat and Cabin Space
3.3
From 35 reviews
Customer Service
3.6
From 38 reviews
In Flight Entertainment
3.2
From 25 reviews
Baggage Handling
2.7
From 7 reviews
Check-in Process
3.2
From 11 reviews
Meals and Beverages
3.1
From 34 reviews
Recommend Airline
53.8%
From 39 reviews
Latest reviews
View all
class: main I'm pretty happy + TRY to book Alaska - app helpful, including rescheduling - generally on time - head rests - they push your head a little forward, gives me headaches - surrendering bag at gate voluntarily - pickup at baggage claims
6 / 10

Flight delayed due to a mechanical issue, which I understand. What I can’t accept is Alaska’s poor communication, incorrect rebooking, and lack of customer service. I was stranded until midnight because of their mistakes. Only Cesar provided excellent service.
2 / 10

Alaska Airlines delayed my flight, causing a missed connection and 4+ hour delay. I arrived at 11 AM; delay was known but no rebooking or compensation offered. Poor communication and service. This has happened multiple times. Unreliable airline.Do not fly Alaska
0 / 10


