
Scoot
About Scoot
Passenger ratings
Overall Value for Money
2.7
From 148 reviews
Seat and Cabin Space
2.9
From 144 reviews
Customer Service
2.8
From 148 reviews
In Flight Entertainment
1.9
From 74 reviews
Baggage Handling
2.4
From 12 reviews
Check-in Process
2.8
From 13 reviews
Meals and Beverages
2.3
From 125 reviews
Recommend Airline
33.1%
From 157 reviews
Latest reviews
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Very bad in flight service. It is a low cost airliner but at the end of the day you have to pay for meals and drinks or for extra space seat. Many passengers ask to reduce the air conditioner as it was extremely cold and the answer was if I have something warm to wear probably they want to buy one of their blankets 😂… For long flights it’s better to check regular airliners which have great offers from time to time and of course professional service
1 / 10

They got me to check in online and then told me I had to go to the counter anyway, even though I wasn't checking any luggage. They should really tell people ahead of time that they can't get an online boarding pass or use a kiosk, so they don't waste their time trying :(
0 / 10

Had a great Singapore Airlines experience last year flying Sydney to Heathrow via Changi so booked with them again for March 2023. E ticket stated 4 flights with Singapore Airlines but Sydney to Changi turned out to be Scoot. Very bad experience. Old plane with hard seats and no cushion.Arm rest broken and patched with sellotape. One poor quality, complimentary meal and drink and after that everything had to be paid for, even drinking water. No inflight entertainment. This was an 8 hour flight!! Arrived at Changi feeling tired and uncomfortable, with another 14 hour flight ahead of me.Would not have booked if I'd known.
4 / 10