
easyJet
About easyJet
Passenger ratings
Overall Value for Money
2.5
From 117 reviews
Seat and Cabin Space
2.7
From 103 reviews
Customer Service
2.5
From 119 reviews
In Flight Entertainment
1.6
From 45 reviews
Baggage Handling
2.3
From 19 reviews
Check-in Process
2.3
From 22 reviews
Meals and Beverages
2.5
From 66 reviews
Recommend Airline
34.4%
From 128 reviews
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Due a maintenance failure on their plane, EasyJet redirected us from Porto to Madrid. We were held for over 3 hours with no food, then stranded in Madrid in the closed airport, on the floor with the homeless. I had to pull an all-nighter and book a new flight with another airline
1 / 10

Hangry! Do not rely on having food. We pre-booked food vouchers (T&Cs: non-transferable or refundable) for our return flight but apparently only the half the food supplies were loaded at Gatwick which the outbound passengers ate almost all of. So there were no hot meals or sandwiches left by the time they reached us in row 6 on the return flight. Surely if we commit to purchasing food on board then EasyJet should commit to having some available or at least sending an email when plane left Gatwick so we could purchase at airport. Got the price of the voucher back but no compensation for going 12 hours without food. Also embarrassed by Gatwick staff at gate concerning a medical bag and seats have very little leg room.
3 / 10

Top airline. Always very helpful. Always help us with whatever needs we have. I highly recommend these guys. We always use these to fly to Paphos, from Luton. Normally the cheapest, but not always. That said, we have gone with these guys all but one time coming to Cyprus.
6 / 10