3.7/10

    From 67 passenger reviews

    Vladimir

    from United Kingdom - August 31, 2023

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Wizzair is the worst airline ever. They alowed to broke the international law as they are “privetly owned airline company”. That how they explaned the issue that they refuse to my family to fly to Turkey because passport of my son is expaired less than in 120 days. However based on onternational law that rule (about 120 days) works only if going out to Turkey from the airport. But if you a transit passanger, an not leaving transit section of the airport you dont need any local visa as well as 120 days rule… BUT Immigration officer said that they are privet airlines and they can break the law.

    joanne

    from United Kingdom - August 9, 2023

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    This is the worst airline I have ever flown with. They are bunch of crooks! They charged me for luggage at the gate, even though as it turns out my son’s bag was within the correct measurements. But what’s worse is that when I tried to check in on line in Athens, the website was down. I went to the FAQs / Help Centre but nothing there to help me. No even a phone number. I was charged £50 per person at Athens for THEIR error and when I went to claim from them when I returned, they refused, advising that there was no evidence that I had tried to check in online. I had photographs of the app showing an error message. But nothing. Overall the flight cost me £400 on top of the original fee. The staff are rude and ignorant. NEVER EVER FLY WITH THEM. The cheap tickets are a CON.

    Mark

    from United Kingdom - August 9, 2023

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    The worst company ever, after 7 hours, we were told by the captain the original plane had broken down in Cyprus, when we got home and tried to claim compensation we were told the issue was with air traffic control, they sent me an email stating [IMPORTANT NOTICE: Please note that, given the UK’s exit from the European Union, as of 1 January 2021, people living in the UK (ie have a UK registered mail address) will not be able to use the European Commission online. Dispute resolution platform as an alternative dispute resolution body].
    On the flight home the automatic check in we paid for did not work, we paid for seat selection with extra leg room, they changed our seats to row 39 without extra leg room, when we boarded i had to ask the cabin crew for wet wipes to clean our seats as the had coke and food on the, so did the gentleman in front of us, the cabin crew stood there while we cleaned our seats, this was the first and last time I will ever use this airline, and I would advise everyone to avoid this terrible company

    Giannis

    from Greece - July 12, 2023

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    The worst airline in Europe, possibly the world. DO NOT BOOK WITH THEM! Even if its cheap the time you lose from your with delays noone will give you back. Only if its your only option.

    Helen

    from United Kingdom - June 26, 2023

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    DO NOT USE THIS AIRLINE – SCAM!!!

    My friend and I were in the departure lounge waiting to board (after hours of delay), when we were informed the flight was cancelled due to lack of staff.

    Long story short, I have been fighting with them since October 2022 for compensation.

    We finally received compensation for the first passenger a couple of months ago. After numerous unanswered emails, they responded today, informing me the case is closed with absolutely no explanation!!

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