2.8/10

    From 25 passenger reviews

    M UBAID

    from India - August 31, 2023

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    It is not for the first time , it has been too frequent that flight has been delayed due to some technical issues. One may consider that as legitimate but AC is coincidentally not working for duration the flight is grounded or waking way for landing or takeoff.
    The cabin crew is also non responsive . Even after turning ON the assist light, they dont bother to come for redressal.
    Flight number is sg8473 dated 20 aug 2023
    This is ridiculous.

    Radhakrishnan

    from India - November 12, 2020

    Flew Premium Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    On 22th October 2019 SG 605 from Chennai to Kochi Scheduled for 20:50 (Delayed more than 3 1/2 hours) and left only at 00:30 next day, upsetting my entire Program. I was stranded at destination airport at 03.00 a.m. Highly not dependable. Also they have Points Loyalty Scheme, wherein they Credit points as per their win & fancies for few journeys alone. It is fraud scheme.

    Dinesh

    from India - December 20, 2019

    Flew Premium Economy Class

    Overall Score

    5/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    I booked for a 19 40 hrs flight(SG 8169)of 14th Dec 2019 from Delhi to Mumbai(gate49). While we were about to ‘step in’ to the aircraft, after traversing whole of tube, we were told to go back as there was a technical issue. We were told to gate 41 where another aircraft will take us to Mumbai at 9 PM. When we reached gate 41, another flight was boarding and the executives at gate 41 told us that there was never a departure plan of the said flight. We were suddenly panicking. We, then, rushed to the display board and read that the same aircraft ( parked at gate 49) will take us to Mumbai after repairs. I want to ask the airlines why did they lie to us. When there was no plan to arrange another aircraft, why did they tell us to go to gate 41. This amounts to ‘Lying’ and I call it cheating. They are cheaters and I call it a shameful act on part of Spice Jet. ( for not telling us the truth and buying time). While many airlines buy time in such delays, See jet had innovated this new Lie. Shame Shame….

    Dipen

    from India - December 9, 2019

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    Really Pathetic flight.
    Highly Unpuctual….
    I was travelling from Jaipur to Mumbai. flight is around 3 he’s delayed. All other flights by other airlines are on time. E
    Really messed up

    Jeet

    from India - November 15, 2019

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    My sincere advise to all that Please do not travel by SPICEJET, it is one of the horrible airlines, Just to save some money you will going to have worst experience in international flight. Actually it is not even a International Airlines, it is a small domestic airlines and service and aircraft wise they are not better than a Road Side vendor, only targeting to earn maximum by compromising on travelers comfort level.

    Some of outstanding observations were:
    1. Aircraft was old Boeing 737-800, take-over from Jet airways.
    2. One fourth of the seats were not working properly
    3. The AC nozzles were damaged
    4. No Blankets available
    5. To make more profit you created Spice max seats resulted in total cramp space for all economy class seats.
    Even they do not have the cotton to avoid ear barotrauma during landing at Bangkok, they just dump passenger in cramp space, like animals.

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