jarrod

    from United States - August 9, 2023

    Flew Premium Economy Class

    Overall Score

    5/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    This airlines has no way to upgrade tickets at the local offices and/or online even for a fee and the gate agents at the airport are also unwilling or unable to do so even when empty seats exist
    Food was not up to standard on the flight

    Daniel

    from Sweden - July 18, 2023

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    I was told that the plane was ”completely overbooked” and put on standby and asked if I wanted to take a much later flight and get 250 euro. Even though I booked my ticket 4 months before. Did all the people who got a seat book earlier than that??????????????? I had to wait in panic for the boarding until I got a seat. I was panicing about my luggage and my transfer at the destination. I was given no information at all. I could not check in online the day before. Dreadful experience and I will never fly with Aegean again. Nice way for me to start my vacation! This is no way to treat your paying customers!!!!!!! ?????????

    dec

    from Australia - June 12, 2023

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    nice

    Victor

    from Switzerland - May 23, 2023

    Flew Business Class

    Overall Score

    8/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    Pretty good Airline. Perfectly digitalised checking, boarding etc. works better than with many big airlines

    Iria

    from United Kingdom - November 19, 2022

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    My carry-on bag has been checked from Athens to Heathrow on 01th October/22 , when I went to pick it up it was very broken, I made a complaint at the airport counter and then at Aegean online and I didn’t get any response about it.

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