Andrew

    from United Kingdom - August 31, 2023

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    Since 2022 reliability at this airline has plummeted. The frequency of cancellations and passengers being bumped off flights (over booking?) has shot up. As a regular user of the airline due to it being a monopoly supplier, the service degradation is very noticeable.

    John

    from United Kingdom - January 5, 2016

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    I went to Guernsey from Gatwick. It was a big Embraer 195 jet. Short flight about 40 minutes and we were on finals to Guernsey.
    Yes you get a free copy of the local paper and a hot or cold drink. Alcohol is charged. Free hold baggage as well. The captain came to the door as we got off to wish me a nice time. Great!

    EDITORS COMMENT: Thanks for your balanced and accurate review.

    Chris

    from United Kingdom - August 29, 2015

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Aurigny are fantastic. The staff very helpful both at the airport and on board.
    You still get a free drink even on 35 minute sectors. 20Kg free baggage in the hold.They also give you a free newspaper on board.
    They don’t often cancel they will fly extra flights or late night flights to get you home. And when they can’t eg fog, they put you up in a hotel free. Even if the reason is beyond their control.

    Alison

    from United Kingdom - April 15, 2015

    Flew Economy

    Overall Score

    2/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    not a good choice at all, wished we had waited paid a bit more and gone from Cambridge with Blue Island as their interconnecting flight was brilliant. Augingy cancelled our flight out of Stansted and has turned into a horrible debate ruining our holiday.. won’t use again and certainly won’t recommend

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