Thomas

    from Canada - September 8, 2022

    Flew Business Class

    Overall Score

    9/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    There deserve to be called Asia’s favourite boutique airline. Everything about flying Bangkok Airways was a pleasure. From efficient check-in to friendly staff on the ground and in the air. But, most importantly the comfort of the business class seats. They are from an era in aviation when comfort was king. Okay, so there was no in-seat entertainment screen – but who still needs those anyway?

    Ron

    from Australia - March 24, 2018

    Flew Economy Class

    Overall Score

    9/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Chiang Mai – Bangkok flight. I was able to get a seat uptake front of the plane, and as I didn’t have any check in, I went direct to the lounge that Bangkok Airways provides all its passengers — with wifi, newspapers, drinks and snacks, better in my opinion than its major domestic competitor’s business class lounges. It’s a great reason to fly with them. The flight was on an old A320, but was pleasant. The only thing I disliked about the flight was the use of buses to the aircraft in Chiang Mai and from the aircraft in Bangkok, and that seems to happen quite often. Otherwise I would give them 10/10.

    Jacques

    from South Africa - May 23, 2017

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    I flew Bangkok Air from Phuket to Bangkok. What a pleasure to fly with them. You are not treated less because you only fly economy class. The cabin crew are well trained, extremely friendly and the entire trip was a pleasure. The service I got on this airline is way better than what I received from a major airline like EMIRATES. Bangkok Air stands out heads above the others.!! Well done Bangkok Air.

    Andre

    from Brazil - April 1, 2017

    Flew Economy

    Overall Score

    8/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Ko samui to Chiang Mai- Very good airline, they can be pricey but their service is supreme! quick check-in, flight on time, on the waiting hall in Samui they offer free snacks in case you didn’t have breakfast! No complaints at all and would fly them again if given the chance!

    Chris

    from Canada - March 23, 2017

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    I love Bangkok Air, took 2 flights from BKK to Chiang Mai and BKK to Koh Samui. One of the best companies I took. Attendants are really, really nice and professional. Even for short flights they serve a good meal!!! Rates are fine as well. I really recommand this airline!

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