Low Cost Carrier Rating Criteria
These carriers typically do not have passenger lounges, business or first class cabins, or are part of alliances. These carriers offer a lower level of service than full service carriers and generally work on a point to point route network. The level of passenger comforts such as meals, blankets, pillows and IFE is low, variable or non-existent and if available usually needs to be purchased. Low cost carriers typically operate one or two aircraft types and rarely transfer baggage from one flight to another.
The 5 star assessment criteria for low cost airlines is as follows:
Personal In Flight Entertainment
1 star for personal seat back screens (or personal devices) either paid for or complimentary. No star for no in flight entertainment.
1/2 star for shared cabin screens on most flights of two hours duration or more or mixed fleet (some aircraft with personal in flight entertainment and some without).
NOTE: Wi-Fi capability is considered a form of in flight entertainment and follows a similar rating therefore if the airlines is Wi-Fi-equipped across the whole fleet = 1 star; if only half the fleet is equipped = 1/2 star.
Cabin space and comfort
1 star for seat pitch of 30 inch and above. No star for seat pitch less than 30 inch.
1/2 star for mixed across fleet (some aircraft above 30 inch, some below 30 inch).
1 star if non-alcoholic beverages provided complimentary. No star if not available on fights less than 90 minutes.
1/2 star if only available for purchase.
1 star for fresh foods such as sandwiches and hot meals on flights over 2 hours available for purchase. No star if no food available on flights under 90 minutes.
1/2 star if snack foods only (chips, chocolates, nuts, biscuits) on flights over 2 hours.
1 star if significant recline (2 inches or more). No star if no recline.
1/2 star if mixed across fleet (some aircraft have reclining seats, some do not).
NOTE: Editors discretion will be used in situations where the information is not available from the airline.